The 2020 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2020 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2020 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated over $28 million to the ASPCA and through Subaru Loves Pets has helped support the rescue, transport, adoption and well-being of over 230,000 animals across the country. 


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Since 2018, Subaru has partnered with TerraCycle.  Participating Subaru retailers collect hard-to-recycle trash that was headed to local landfills. We collect approximately 2 tons of this hard-to-recycle trash monthly, which will be converted to furnishings and other usable items and donated locally.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Since 2015 Subaru, in partnership with the American Association for the Advancement Science, donated over 277,600 award-winning science books.  In addition, through our partnerships with Staples and we supported teachers and students with donations of S400,000 in gift cards and school supplies. 


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.
*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks. 


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Since 2016, Subaru and its retailers have partnered with the Leukemia & Lymphoma Society (LLS) to donate over 167,000 blankets and 21,500 arts & crafts kits and reached nearly 150,000 patients in more than 780 hospitals nationwide. 

How is Boardman Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well. We partner with Akron Children's Hospital & The Rich Center for Autism. . We also support our local Salvation Army & Meals on Wheels. With on going effort to support our local education Boardman Subaru does provides vehicles for Youngstown State University's Car Coach Program. Don Nameth General Manager Boardman Subaru

Every Dog Matters, Angels For Animals
Boardman Park, MillCreek Metro Parks, Environmental Collaborative of Ohio
Youngstown State University, Boardman Glenwood Middle School, Jamie's Dance Force, Boardman Drama Guild
Meals on Wheels, Salvation Army, Austintown Softball Association, Youngstown Local Music, Relay for Life
Akron Children's Hospital, Rich Center for Autism, Muscular Distrophy Association, YMCA, The United Way
 Subaru Love Promise Heart
The Subaru Love Promise - Community Commitment View Our Love Promise Pledge
The Subaru Love Promise - Community Commitment
The Subaru Love Promise - Customer Commitment

Love Promise Stories from Boardman Subaru

Subaru and Boardman Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Akron Children's Hospital Mahoning Valley  –  Kelsey M

"First let me say what a pleasure it is working with the Boardman Subaru Team! They are always excited to have us come in with our car seat safety materials, and they make sure that we are set up in the best possible place to reach as many people as possible during their annual Share the Love campaign. It's always a great experience working with Mr. Fellman and his dedicated team at Boardman Subaru, and he is always very generous in helping the children that have to utilize all the great services that Akron Children's Hospital Mahoning Valley provides. The Boardman Subaru Team is very engaged with car seat education that we provide, and they always want to know as much as possible, so that they can properly advise families on their options for keeping their children safe when riding in a vehicle. My time with them these last couple of years has been a very positive experience as you can see that they truly just want to make sure they are empowering their customers to all always be as safe as possible when traveling." - WIlliam McMohan, Injury Prevention Coalition Coordinator for Akron Children's Hospital Mahoning Valley.

Children's Hospital Toy Drive  –  Scott C

Boardman Subaru held a Toy Drive during our Share The Love Event. Customers were offered service discounts for bringing in a new toy to be donated to Akron Children’s Hospital patients. Th event was entirely thought of and run by Boardman Subaru Service Manager, Scott Ceratti. The toys were delivered in time for Christmas!

Helping Teachers As Well As Students  –  Scott L

We have benefited from Subaru's generosity for several years now. We have received many books through the Subaru Loves Learning program and plants, tools and supplies to create a Certified Natural Habitat through the Subaru Loves the Earth program. It has been great being able to share all of these things with our school community. It has also been a benefit to teachers as we have increased our own knowledge via many of the books we have received. We have been able to enhance our instruction as well as the education of our students thanks to Subaru.

Akron Children's Hospital - Boardman Delivery  –  Jaclyn M

Employees from Boardman Subaru joined a volunteer from The Leukemia & Lymphoma Society to deliver blankets and arts & craft kits to patients at Akron Children’s Hospital - Boardman as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Boardman Subaru. This incredible act of generosity was warmly received by the Akron Children’s Hospital staff who were thrilled to distribute these gifts to their patients. Many thanks to everyone at Boardman Subaru and Akron Children’s Hospital at Boardman, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families. We are so grateful for this national partnership and for the local staff at Boardman Subaru!

Every Dog Matters Rescue  –  Amanda H

I reached out to Joe Bada a few moths ago, about an idea I had for an adoption event for the rescue I work with. Not even 2 days later I received a phone call from John Jones the business manager and we came up with a plan!! October being Subaru Loves Pets month was the perfect time do it! This past Saturday we had our event and WOW!! All of the employees offered help setting up, came over and bought t-shirts, baked goods, hot dogs and popcorn. Several of the employees were taking photos with our dogs to put on their social media to boost the exposure for them. The president of the rescue commented to me that she had never felt so welcomed at any event she has ever set up at. I have always adored the Boardman Subaru crew but this time they really came through!! As of right now we have 2 dogs that may be going to their forever homes because of this event!!! Thank you to Rob and the whole crew!! ¿¿¿

More than blankets and craft kits  –  Kerri P

A cancer diagnosis impacts more than just the patient. Family, colleagues, friends - everyone connected to the patient is a part of the journey. The staff of Boardman Subaru made sure everyone they met during their visit to Akron Children's Hospital - Boardman felt the Subaru love. Subaru Boardman Owner Rob Fellman noticed two children with their grandmother and learned that they were waiting for their brother to be done with his appointment. Taking over two craft kits, Rob and LLS staff member Emily Koudelka learned the fine art of making clay worms and even a few new dance moves! Not only did it make their day it made the day for those visiting as well. Thank you Boardman Subaru for living out your mission to make the world a better place by joining with LLS to further our mission to create a world without cancer.

Leukemia & Lymphoma Society Blanket Delivery  –  Rebecca H

The staff members of Boardman Subaru were so caring as they delivered warm blankets, children's craft kits and care cards to cancer patients and their families at Akron Children's Hospital, Mahoning Valley. Boardman Subaru employees interacted with patients, family members, doctors, nurses and other hospital staff members with care and concern and were joined by staff members of the local Leukemia & Lymphoma Society. We are so grateful for our national partnership with Subaru and for the local staff at Boardman Subaru.

Subaru and NWF Love the Earth!  –  Scott L

We are so fortunate to have such nice supplies from the NWF and our local Boardman Subaru. We have started turning our courtyard from just grass to a native green space on our own, but with limited funds we really could only get the seeds (you can see it in the background of the picture) and had to use money raised from recycling aluminum cans for the rest. Now we have a new addition to our green space and such nice materials we never thought we would get (bird feeders/houses, bird batch, toad abode, etc..). Thank you so much and we are glad we can contribute to natural habitats to support our local wildlife.

Calven Gets a New Subaru!  –  John S

We first met Calven on February 20, 2017, when he and his grandparents, Don and Marilyn, came into our dealership to get service work done on their 2008 Subaru Impreza. Calven loved seeing all the cars in the showroom and his energy and spirit instantly caught the attention of the Boardman Subaru employees. Calven has overcome a lot. He is 4 years old, he has a brain condition, underdeveloped hip joints, and detached retinas in his eyes. None of this slowed him down while he was exploring all the cars in the showroom. Red cars are his favorite. His passion for cars lead Service Advisor, Scott Ceratti to pick up a few toy cars for Calven to play with. Calven’s excitement over his gift inspired an even bigger idea; a new Subaru Calven could drive himself. After a few weeks, Scott found the perfect red car. With the help of some Boardman Subaru team members, they made sure the new car had all the Subaru gear Calven needed. When the car was finished, Calvin and his grandparents were invited back to the showroom to see the new car we added to it. Calven was greeted by the entire staff before unveiling (and, of course, test driving) his new red Subaru. Calven’s excitement and driving skills were on display as he rolled through the showroom in his new ride. Boardman Subaru would like to wish Calven the best of luck and can’t wait to hear how his new car is treating him!

Boardman Subaru Earth Day Clean-Up  –  John S

During the Subaru Loves Earth program, Boardman Subaru partnered with MillCreek Metro Parks during their annual Earth Day Park Cleanup. On April 22 (Earth Day) the local Boyscouts Chapter along with other volunteer groups spent the morning picking up litter throughout the park. After the clean up the entire group was invited back to The Ford Nature Center near the middle of the park, where Boardman Subaru provided food and giveaways (including educational books) while MillCreek Metro Parks created some fun educational games and activities for the children and parents. The participants were very enthusiastic and appreciative!

Meals On Wheels Delivery  –  Kathleen E

We partnered with Boardman Subaru to deliver hot meals to shut ins. Tug and Uncle Pete were marvelous!

Relay For Life  –  Joseph F

Boardman Subaru was instrumental in their support for our local Poland Relay For Life this year. Many of their current customers attend & we look forward to a continued partnership in the future.

Vexfest  –  John J

Rob and the team at Boardman Subaru has made Vexfest happen. He is the main sponsor and without him we would not be able to put on this wonderful show for our community. The Vexfest is a concert event free to the public that combines local and regional music acts. It has grown from a little show way back that is something very special we do every year.